How to Scale the Unscalable in Sales and Marketing
Getting the most out of you business is easier than you might think. But, it will still take work. Today, I comment on a post by Gary V on doing things at scale not one else is doing. Here’s his original thought.
Then this was on LinkedIn, and we had to comment.
And, well – I just don’t think these two fully get it. So here’s my response.
READ THE TRANSCRIPT
Today, I want to talk to you a little bit about what I saw flying around on LinkedIn. Post a conversation with Gary V. Gary posts an enormous amount of content and if you don’t currently follow him, you probably should. Uh, not that I’m trying to promote somebody else to follow, but at the end of the day, he has lots to say both positive and negative and sometimes very controversial. But what I can tell you is, is that at the, uh, at the crux of where he’s at this week, Gary v is talking about scaling the unscalable he brought up, believe it or not, Kanye West as well as Taylor Swift and talks about how they take their message and their strategy and they make it move into places that you really can’t scale. The example that he gives is he talks about Taylor swift’s, um, going to somebody’s wedding and how that isn’t positive ROI for her when she goes.
Kyle Hamer: (01:06) However, the amplification and the payback that she gets from doing something like that actually takes her to a whole ‘nother level. Now, I was reading, uh, comments on Linkedin and there were some folks that are in the enterprise software world that said, yeah, yeah, we can’t scale, we can’t do things at scale. It’s going to take down our account-based marketing strategy and we’re trying to do things at scale. That’s um, it’s not possible. We can’t do that for enterprise B2B. And what I would say is, is I think that’s exactly what Gary is saying. Gary is exactly saying that you have to figure out ways to separate yourself from the competition. If you are an enterprise B2B right now and you are a marketing agency, just as an example, VaynerMedia is kicking your butt. There are businesses that have been doing work with large marketing agencies.
Kyle Hamer: (02:03) The Y & Rand others across the nation were guys like VaynerMedia and stuff are coming in and taking business from you. Now, it’d be to be software. There are hundreds and thousands of players in the enterprise space marketing technology alone, which is where I spend the majority of my time is uh, over 9,000 different technologies today. Now, not all of those are for large enterprise companies, but for a small organization that can be a behemoth to try and understand and take on at the enterprise level. The difference between winning and losing usually boils down to a relationship. And who do you think of first? And I think the argument that Gary v is making is that Kanye and Taylor are top of mind all the time because of the topics they choose and the way they choose, engage their relationships, the way they choose to engage their audiences.
Kyle Hamer: (03:04) So I would say that if you’re an enterprise software, so you’re an IBM, IBM Watson, which was just sold and you’re trying to move more Watson, maybe it’s time instead of using the AI, you use a pie and you get your personal investment or your personal intelligence involved with thinking outside of the box. Account based marketing is great, account-based marketing has its place. But in Gary V’s case, scaling the unscalable means doing things your competitors are not willing to do. Getting on a plane, going to somebody’s wedding or who knows, maybe you actually scaling unscalable by every community that has an enterprise that you’re in. You go in and you send 10 volunteers. Think about the corporate culture of saying, hey, in order to earn clients, whether we do it right or we do it wrong, whether we make money, we don’t make money, we are going to go invest in a community where somebody we want to do business with is ad. And think how that benefits your brand. Think about how that amplifies your ability to move.
Kyle Hamer: (04:15) I just left the construction space in the construction software world and we did a, worked with a group called the AEC cares. Now AEC cares. We’ll go into a community every year. A E C stands for architectural, engineering and, construction. And cares is, is self evident. But we were in Houston in last year and we rebuilt a home for, well, we built the OP, rebuilt the outdoor of a women’s shelter here in the Houston market and last year, just a just a few months ago, AEC cares built a rebuilt the place in Los Angeles. No Correction, Las Vegas. The possibilities are not limited by your ability to engage. I’m going to tell you right now, you know who did not show up to the EAC cares events, people who wanted to sell us things. I can guarantee you had an organization who wanted to sell a software, say it was a Hubspot or an AppsFlyer or a Salesforce, had their representative been right next to our CEO rubbing elbows.
Kyle Hamer: (05:24) He would have been paying attention because the organization would have put their money where their mouth is and the amplification that salesforce, not that salesforce needs more brand awareness or apps. Why or any particular business, but at a business to business enterprise level, if you want to impact your customers, you want to impact your prospects. You got to get outside of the box. You’ve got to get outside of your comfort zone and you got to scale the unscalable, which is exactly what Gary v was saying. He wasn’t saying your account-based strategies and not going to work. He was saying you to get outside your comfort zone if you want to beat the competition,
Kyle Hamer: (06:03) it’s really not that hard. Taking your business, taking the approaches that people do when they’re trying to start out oftentimes gets lost when you get into an enterprise sale. I don’t know how many sales reps I’ve talked to at an enterprise level that say, oh, that’s a marketing problem. Oh, that’s a BDR problem. Oh, that is. Nope, that doesn’t have anything to do with me. I’m just going to take clients to dinner and I’m going to win because we have a better technology. I’m going to tell you right now, the person who wins, the person who wins in the next 10 years, especially as we automate more and programmatically remove the human touch from relationships from the organization, yes, emails, texts, social, online experiences, all of those things are going to become much better and more improved with artificial intelligence. They’re going to be incredibly personal, but they still don’t beat the human to human touch. They don’t meet, they don’t beat reaching out and touching someone, impacting their life, impacting their community and making a difference. So, if you want to grow your business, quit thinking about how you can reach out into somebody else and get them to buy what you’re selling. Take a book, take a page and looking at the way that they’re impacting, giving back to their communities and propel your business forward on something bigger than just you. Bigger than just the sales. Make a difference. Make a difference for one life and that one life will become an advocate and a fan of yours for the rest of your career. Whatever that career is. Has it been random thoughts with Kyle on the summit? I hope that you will join us for future podcasts and future random thoughts as we work to, I dunno, just share. Share ways to grow business, share ways to think differently and ultimately have a positive impact on what you’re doing. Have a happy day and no matter what, make it great. This is Kyle signing off.
Kyle is a proven leader, innovation driver, and expert in leveraging the power of ever-changing technology to improve the customer experience as well as brand and employee engagement.
Hamer has over 18+ years of diverse experience transforming brands and cultures by creating solutions for driving profitable growth. He is passionate about leading change through insight-driven strategies to activate brands customer acquisition, inspiring stakeholders, and creating community.
Married for 15 years and a father of four, he can often be found chasing kids, riding his bike, or sampling scotch with his favorite whiskey partner.
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